Please use the contact form under “Contact Us” and provide your information as
well as which products you are interested in. One of our agents will be in touch
with you right away.
In-stock products are delivered within 5 to 7 days with a from order date to all
United States locations. Overnight options are available for a fee. Please contact
your Autec sales agent for inquiries on delivery time and shipping methods.
Our products are backed with a 1 year manufacturer warranty covering most
mechanical defects. Please speak with your Autec sales agent for warranty
Our product manuals are not available online. However, your Autec sales agent
would be happy to send you a digital version via email.
Our products are ETL certified and bear the ETL mark.
Our products are ETL certified (NSF – 8)
The only regular maintenance our products require is cleaning and coating
AUTEC OIL onto parts that touched food after each use.
WARNING: Using oils that are not sold or provided by AUTEC such as PAM will
result in machine malfunction.
The wonderful thing about our products is that regular maintenance is not
required as long as you follow the simple aftercare instruction in your manual.
However, like all machines, they can be temperamental. Should you run into any
issues with your products, we are always here to help. For assistance, please
contact either your AUTEC sales agent or the representative that you purchased
Replacement part(s) are available through Autec and may require the return of
the defected part(s) to our designated locations. Please contact your Autec sales
agent for more information.
Whether you’re looking to start a new business or an existing business that can
benefit from a technological upgrade, our experienced agents with plethora of
sushi business knowledge can assist you. We look forward to being a part of
your successful and exciting journey!
For more information please contact your Autec sales agent for details or receive
information by using the contact form under “Contact Us.
We have two showrooms with our products in display in the United States, both
available by appointment.
Can’t make a trip out to us? We’d be happy to bring our sushi robots to your
store and conduct a demonstration. Please note this service is dependent on
Should you be interested after experiencing our products, we’d be happy to lend
it to you for a week!
All products are “Made in Japan” at our factory in Tokyo. Quality is guaranteed!
- Easy – With proper training, any level chef can learn how to use our machines.
- Consistent – Produces delicious and perfect sushi every time.
- Efficient – Higher production rate compared to a sushi chef.
- Economical – Requires less staff with significantly better results.
- Hygienic – Reduces direct food contact and risk of cross contamination.
- Reliable – Made in Japan, high quality machines with a warranty.
- Certified – Meets ETL safety standards.