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Please Read Before Purchasing AUTEC Through Unauthorized Online Marketplaces

AUTEC COO

In the past six months, we have noticed a significant rise in used AUTEC Sushi Robot listings on unauthorized online marketplaces such as eBay, Alibaba, Craigslist, etc. Please note that the resellers on these platforms are not certified by AUTEC.

Many who have purchased AUTEC Sushi Robots on these platforms have incurred additional out-of-pocket costs due to the reasons (but not limited to) below:

    1. Missing parts that lead to $3,000 to $5,000 in part replacement and labor fees.
    2. Soiled machines that are beyond salvageable (for health and safety) due to poor maintenance.
    3. Models manufactured for another country and non-compliant with U.S. safety standards (ETL/UL).
    4. Models manufactured for another country and inoperable with U.S. supply voltage of 120V.

We understand the appeal of purchasing AUTEC sushi machines from an unauthorized online marketplace such as eBay, Alibaba, or Craigslist. However, we encourage you to contact us to learn what authorized options are available before purchasing through these platforms.

We will continue to monitor this matter and release any updates we may have. Should you have any questions, please do not hesitate to contact us.

Thank you,

Yuki Kuroyanagi / COO

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